Communications

Communications at Shands HealthCare

Quick Reference

A PDF version of this for printing
NEAX 2400 QUICK REFERENCE  
     
     
TO CALL A STATION TO MAKE AN OUTSIDE CALL SINGLE LINE FEATURES
Lift receiver Lift receiver HOLD
Dial extension number Dial 9 plus telephone number Hookswitch * 7
    To retrieve: Hookswitch
TO MAKE A LONG DISTANCE CALL HOLD  
Lift receiver With caller on the line depress “HOLD” TRANSFER
Dial 9 Plus 1 area code and number To retrieve press button under flashing Hookswitch
    Dial extension number
TRANSFER CONFERENCE CALL Hang up or Hookswitch
With caller on the line press Transfer With caller on the line press: Transfer for conference call
Dial extension number Dial extension or outside number  
Announce and hang up When 3rd. party answers press Conf  
     
CALL FORWARD SET CALL FORWARD CANCEL CALL FORWARD: SET
Lift receiver Lift receiver Lift receiver
Depress “FORWARD” button Depress “FORWARD” FWD ALL CALL: * 0
Dial extension you want phone forward to   FWD BUSY: * 1
FWDALL CALL (FWDA) FWDALL CALL (FWDA) FWDNO-ANSWER: * 2
FWDBUSY (FWD BY) FWDBY (FWD BY) Dial code + extension #
FWDNO-ANSWER (FWD NA) FWDNA (FWD NA)  
    CANCEL
MSG SET MSG DISPLAY Lift receiver
Dial desired station encounter busy or No-Answer To Display Press MSG FWD ALL CALL: # 0
Press MSG Button Press MSG to display additional messages FWD BUSY: # 1
    FWDNO-ANSWER: # 2
MSG RESPOND  
To respond: Press SPEAKER while msg is displaying  
To erase: Press # while msg is displaying (Msg erased)  
     
SPEED DIAL & ONE TOUCH BUTTONS    
To Program: To Dial:  
Depress Feature button Lift receiver  
Depress desired speed dial button Press desired speed dial button  
Dial number desired    
Depress Feature button LAST NUMBER DIALED * *
SPD SET (WILL DISPLAY) Press REDIAL key until the number you want  
  appears – Press * - System holds last 5 numbers  
     
S&R SOFT KEY VOICE CALL SOFT KEY  
After dialing desired number Lift receiver  
Press S&R (number is now stored) Dial desired station number  
To Dial Press S&R Soft Key Dial desired station number  
  Press VOICE Soft Key SINGLE LINE FEATURES
     
CALL BACK SET SOFT KEY CALL PICK UP GROUP SOFT KEY CALL PICK UP
If called station is busy, Press CALL BACK Soft Key If you hear a telephone ringing in your group: Dial * 3
Receive service set tone Depress “PICK” Soft Key  
When both parties are available calling party’s   CALL BACK SET
phone rings, the called station would then ring   Hookswitch *4
    CALL BACK Cancel #4
FEATURE KEY ACTIVITIES FOR MULTILINE SETS  
Feature + 1 Turns microphone on / off  
Feature + 2 ADJUSTS HANDSET RECEIVER CONTROL  
Feature + 3 SELECTS RINGER TONES  
Feature + 4 ADJUST TRANSMISSION / RECEIVING VOLUME  
Feature + 5 ACTIVATES HANDS FREE OPERATION  
Feature + 6 DEACTIVATES HANDS FREE OPERATION  
Arrows CONTROLS VOLUME (HANDSET, SPEAKER, RINGING)  

Last Updated on 5/24/00
By SP

Shands HealthCare Logo