|
Communications Center Slide Show, a brief overview.
Communications Center paper PDF (640K), the full paper nicely formatted, although the images lack a bit of quality.
Communications Center paper HTML version.
- This is a version of the paper exported from Word to HTML. The format is not as nice as the PDF, but HTML is quick and easy to read and index.
The PDF is the correctly formatted version.
- NOTE: This document conatins many images and will take a while to download on modem lines. The text will download in less than 60 seconds on a modem while
the images fill in. On the network directly this should be no problem.
HIMSS conference presentation on Call Center applications
|
